Tallwood Group · September 2026
Customer support
AI spend
$3,880
this month · ▲ 14% vs August
Could be saved
$2,020
a month · $24,240 a year
Tools not used
0 of 2
Every paid tool is in use
Against plan
+$680
over the $3,200 plan · 21%
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Answers use this month's tracking data
Planned vs actual spend
Last 6 months
September: $3,880 against a plan of $3,200 · ⚠ $680 over
$2.3k
Apr$2.6k
May$2.8k
Jun$3.1k
Jul$3.4k
Aug$3.9k
Sep Within plan Over plan Planned
Spend by person
This month
- Marcus WebbSupport lead$3,880
Spend by tool
This month
- Support bot$3,850
- ChatGPT Business$30
Paid tools in use
This month
2 of 2
paid tools were used
Used Not used · $0 a month
✓ Every paid tool is in use.
Where the savings are
A month
- Marcus Webb2 suggestions$2,020